Originally Posted by
SomeGuy
A friend was flying thru ATL today. Her original flight was oversold, so she volunteered. In the end, there were seats available so she took her original flight.
When it was time to board the connection in ATL, her seat was gone. The assumption is that the GA for the original flight somehow messed up the connection. Should she be getting anything for the mistake? If so, would it be VDB compensation, IDB compensation, some meal vouchers and a later flight?
Did she have a boarding pass for the second flight and does she still have that boarding pass? She should definitely be rebooked for free on the next flight to her destination. If the flight was oversold and she had a boarding pass, that would seem to be evidence of IDB regardless of the actual history of when/why she was offloaded. Check the C0C as well as the DOT rules. However, mandated IDB is likely to be small depending on how the fare is allocated to the two flights, so she might do better to negotiate for VDB, especially if she can use DL vouchers.