Hello all,

I was flying with TAP from LIS-ORY on the 2nd and the flight was delayed for well over three hours, and ultimately got cancelled at 18:10 (scheduled arrival 17:50). I was then put on another flight scheduled to leave at 18:10 but was also delayed and I ultimately made it to ORY at 22:30.

However there were baggage issues as well, since they were not transferred despite being told they were so I didn't end up leaving ORY till after midnight when the last flight from LIS-ORY came in with, thankfully, my bag on it.

It seems I could claim for both the delay and cancellation and it is 250 Euros for each claim? They also failed to provide food or water (I did ask for some), as on the original flight we boarded at 15:30 and sat on the plain till 18:10 when the flight got cancelled.

Would my first step be using the online complaint form here: https://www.flytap.com/en-gb/support/complaint ??

Seems a pretty clear cut case of violation and compensation owed.