Originally Posted by
pinniped
Since the program revamp, has anyone had any luck getting a post-paid booking made with the 4th Night Free?
When I query my hotel, it shows only the prepaid rate online - with me paying Citi's travel agent directly. The hotel also has a regular (no deposit, 24-hour cancel) rate available. I want to book that, pay the hotel, and receive my refund later, as it was under the former system.
Anyone know if this is still possible via the email route? (e.g., *not* using the online portal)
I have made post paid rate booking after the change (took advantage of 4th night free in the hotel itself). It was done via e-mail + phone to follow-up, although I assume just regular post-paid rate will be processed quickly via e-mail.