Originally Posted by
HandsomeRob
Correct, I meant PHX good sir! Thank you for the prompt reply. I guess the person who told me otherwise through past experience was referencing an older practice. I see that there is a somewhat new process in place.
Happy to help. :-) Pre-clearance has been in place at YYZ since 1952, so I'm guessing this person wasn't traveling from Toronto. If you were coming from a non-preclearance airport, such as London*, the advice would have been correct, as you would have gone through customs at IAH and could have exited the airport with your luggage at that point.
* either London, UK, or London, Ontario -- but I don't think there's any YXU-IAH service. :-)