Originally Posted by
AutoSlash
TBH, IME, DEN is one of the worst locations in the rental industry--across all companies.
We have seen more complaints about DEN than probably any other single airport. Complaints range from running out of cars to extreme waits at counter to poor vehicle condition/cleanliness to sneaky counter agents adding charges to bills and more. And the complaints are with everyone--Hertz, Dollar, Budget, Avis, Alamo, etc. etc.
Ugh. I've successfully rented from in town locations in Denver but this will be my first airport rental as I'm not spending any time in the city this trip. Hope I have surprising success