Originally Posted by NYCommuter

I'm not new, just perhaps really dense, with this basic question:

I booked a ticket (regular coach) a few months ago, cancelled the ticket before the trip and still have the confirmation code. When I look up my reservations on AA.com, it shows the trip as "Cancelled", but states that the reservation cannot be located and will be removed from the list.

Can't I apply the value of a cancelled ticket (upon payment of the $200 change fee) to a new ticket? Can that be done online, or do I have to call AA? I am Platinum, if that makes a difference.

Thanks!