Originally Posted by
Worcester
Given that it seems clear that BA are using this as a tactic to avoid its legal obligations (look at the IT crash where it was estimated that it would cost BA £150m in compensation but in the shareholders report it is down to £58m) I wonder if some on could take it to court with evidence from other people similarly affected and ask for exemplary damages?
Wrong way to go about it, I think. The National Enforcement Body (the CAA) should be leant on by government to actually do some enforcing, rather than remaining supine in the face of airline lobbying.
If they can't enforce it, government should be giving the responsibility to an independent organisation that can, with the power to level punitive sanctions where necessary.