FlyerTalk Forums - View Single Post - JW Marriott Phu Quoc Emerald Bay Resort & Spa, Vietnam [Master Thread]
Old Aug 3, 2017 | 9:39 am
  #151  
rbw5t
All eyes on you!
10 Years on Site
 
Join Date: Aug 2012
Posts: 570
We just used my wife's 7 night travel package to book for a week next March. Our issue is that she's just a Silver and I'm a Gold. Is it possible to have them add my name to the reservation even though we booked using her cert, so that we can get the Gold benefits (breakfast, possible room upgrade, etc.). The phone agent I talked to said she couldn't do it, but I don't think she understood that I wasn't trying to get credit for the stay (no points anyway since it's a free cert), just that we wanted Gold benefits. Would emailing the hotel work? Does anyone have an email for the property? I couldn't find it online. Thanks in advance for any help!
rbw5t is offline