Originally Posted by
EWRMAN
I'm part of United Insights Board. We recently got a survey on Polaris titled "Polaris 2.0"
Unbelievable. Unable to deliver on much that has been advertised(my flight from AMS to IAH had business snacks that made a CRJ700 snack basket look gourmet).
What else are they going to tell us that is only available with the secret handshake ?