Hope someone can help......
Sunday evening 21.00 flight from BFS to LGW was cancelled. Staff said that the crew ran out of operating hours, so definitely not 'extraordinary circumstances'. Then they email me today to say that...."Your flight was cancelled due to ATC restrictions. As the primary reason for this cancellation was outside our reasonable control, you are not entitled to compensation under the guidelines of EC261/2004". They never said that on Sunday evening at BFS. The email from easyJet has not provided any proof that ATC restrictions were the issue. Other flights seemed to be unaffected. Are they just being sleazy and wanting to avoid paying out? Their offer was a flight back on Tuesday, but we had to get back on Monday morning so I flew BA out BHD for £365 each (which the counter staff at easyJet said I could claim back).

What can I do to get what I think I am owed?