FlyerTalk Forums - View Single Post - No points (For Rentals From Hertz at Guam International Airport)
Old Aug 1, 2017 | 2:20 pm
  #16  
Dave Noble
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Originally Posted by hockeyinsider
Actually, it's a significant difference.

The states are in one customs zone. Puerto Rico is as well, but the Virgin Islands, Guam and the Northern Mariana Islands control their own customs. American Samoa controls its own immigration and customs.

The fact is, however, that D.C. isn't a state and is excluded from Hertz's list.

Regardless, as I said, Hertz's basis for denial of points isn't Guam being Guam but the branch at the airport being a licensee.
What on earth does it matter regarding Washington in relation to the question posed - when you rent from DC, if you earn points, you could always contact Hertz and complain that Washington is supposed to be ineligible, yet you earned points

You asked about Guam. In the list of countries by Hertz, there is a section North America & U.S. Territories

Guam is specifically listed. It is listed as one where members with an address there are eligible to be able to earn points ( along with American Samoa, Northern Marianas, Puerto Rico, St. Croix, St. John, St. Thomas )

In the section for countries where points can be earned only Puerto Rico and St. Thomas from that selection are listed

Whether Hertz has listed DC correctly is irrelevent

The T&Cs do state tha rentals in Guam are ineligible for gold plus rewards earning

On top of that , it also states that points can only be earned at "participating locations" - I believe that some licensee locations do not participate

It is possible that the Hertz agent saw it was a licensee location and used that rather than looking deeper into whether Guam was included in eligible country list

Last edited by Dave Noble; Aug 1, 2017 at 2:25 pm
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