Originally Posted by
mmff
I'd say that a HON making the claim or the affected PAX having travelled in F would have the same effect.
(I did not notice that gru_muc was a HON when I submitted my previous reply.)
Could be - but not as a rule. I have had other straightforward EC261 cases where LH first denied compensation to me and only paid after I threatened to simply hand over the matter to fairplane and let them do the legal work.
The entire case handling is a black box to me - sometimes it works out fine, and sometimes it's very cumbersome.