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Thread: How long does it take for Delta to response on Family Member Death refund request?
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Old Jul 30, 2017 | 4:26 pm
  #7  
HWGeeks
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Join Date: Jun 2009
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Originally Posted by StayingHomeIsBetter
I am not sure what a hospital would reveal to a 3rd party under today's HIPAA rules. But I am glad that you were able to work this out.

In keeping with some of the other posts above that cite the willingness of DL front line staff to be of assistance... these are more examples of the wonderful attitudes displayed by the overwhelming majority of DL employees who actually deal with the customer on a one-on-one basis. ^^^
I am unsure if they did call the hospital or not, but I recall all of this took place via Delta twitter account back in 2010, it was [MENTION=848587]deltaa[/MENTION]ssist back then.
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