Originally Posted by
LisaH
Booked N Class today for a trip that I do not need to have a carry-on luggage. Afterwards I called United to confirm that as a Mileage Platinum member, I would still be allowed to check-in bag with no charge. The agent was nice enough to assign all the seats for me without asking, all in E Plus...
Great to know there's still consistency in what agents do /sarcasm
But this seems to show that the "we can't do XYZ" responses probably are not systematic limitations.