Originally Posted by
Adam Smith
.....AC could be more proactive in letting pax know - I've gotten used to not filling out the CBSA forms the past few months, so didn't do it on the plane, only to find out no NEXUS kiosks at OSS.......
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[MENTION=759220]Adam Smith[/MENTION]
Bolding mine. Right.
On recent multiple AC 4s, crew went around with Canadian and U.S. forms but asked if you had Nexus and if yes, they said you don't need a form.
On my recent AC 6, FA handing out forms was told by another pax that we don't need them. She disagreed....and then went and asked another crew member.
When she got to me and the person in front of me, we told her no need for the form and I mentioned I had not used them on other recent inbounds.
I know it was posted here
Canada to Dump the Paper CBSA Declaration Card for Passengers Arriving by Air ..
Canada to Dump the Paper CBSA Declaration Card for Passengers Arriving by Air
but I recall it also being mentioned on the AC forum.
It would be nice if AC cabin crew were all on the same page.
If we don't need the form, then crew should know.