FlyerTalk Forums - View Single Post - Does UA rank/track customer interactions? Can you complain too much? Agent shopping?
Old Jul 29, 2017 | 3:56 pm
  #38  
Kacee
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You can definitely complain too much, but it sounds to me like your experiences 2 and 3 were complaint appropriate (#1, not so much).

If you're worried about being labeled a complainer, make clear when you write that you are not asking for compensation but simply are hopeful for improved service on your future flights.
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