FlyerTalk Forums - View Single Post - Does Delta no longer offer cancelled flight credits
Old Jul 28, 2017 | 5:30 am
  #6  
jordyn
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Jun 2001
Location: New York, NY
Posts: 3,734
Originally Posted by LBJ
Um, that's not what the FAQ's say
Sure it does. I see the same text as OP at https://www.delta.com/content/www/en...ions-faqs.html

and the reality is that the agent just did you a favor.
Sort of. Waiving the change fee was a favor--I think everyone here acknowledges that. But allowing the use of the ticket as an ecredit less the change fee is standard unless specifically prohibited in the fare rules, as MSPeconomist mentions.
jordyn is offline