Originally Posted by
wmaciej
The lady reiterated on schedule changes and operational reasons (which I can understand a day out, a week out, but 5 months?!).
I don't really get your frustration on this particular point. Surely it's better for you that they cancel 5 months ahead - giving you as much time as possible to sort things out - than a day or a week out?
The reason EU261 only mandates comp for cancellation within 14 days is precisely because last minute cancellations are far worse for the customer.