FlyerTalk Forums - View Single Post - Basic Economy Airport and Plane Experiences (First or Second Hand)
Old Jul 27, 2017 | 3:25 pm
  #335  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,253
That is simply an untrained agent. In IRROPS, a passenger may be rebooked on any available service with class of service space (and any class of service with a supervisor's OK).

Last edited by WineCountryUA; Jul 28, 2017 at 1:01 am Reason: split post
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