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Old Jul 27, 2017 | 2:36 pm
  #1463  
ExpertFlyer Voice
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Originally Posted by Stgermainparis
I have a question about searching expert flyer for award space. If I'm looking for, say, MCO-ATL-ICN and want to ticket the DL segment and the KE segment all through KE (b/c want 5x J on KE flight), where do I look for the segment availability? I'm assuming it is possible that I'd find the DL segment available looking at DL and, perhaps, AF availability, but not KE. And KE availability is lacking on DL in general. I guess the basic question is this: where to search when using two airlines that don't 100% share their availability but are in the same alliance?

In reading the FAQ, it says that one should search the carrier operating the flight. In this case, I'd search DL and KE separately. I see availability. I go to DL and try to pull up the award: no dice. I go to KE and try: no dice. They won't pull that availability from the other carrier in both cases.

Okay, well I did see somewhere that KE won't award ticket mixed DL and KE. But even when I find availability on DL for all segments, I still can't book on KE. Maddening.
The award inventory we show for both DL and KE is partner level award space. We can't control if an airline will ticket mixed carrier awards, however the inventory ExpertFlyer shows is available to partners.
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