Originally Posted by
italdesign
Hi, first time user of the shopping portal. I took a while before checking out, maybe 30-60 minutes (shopping around). By then, my RR portal session had expired (rapidrewardsshopping.southwest.com, not the actual store). Will that be a problem for the purchase to credit to my account? I assume it tracks regardless of the portal session (which expires pretty quickly), but thought I'd ask.
My points will expire in 2 months, so want to get this right.
When in doubt, clear your cookies and browsing history and start from scratch. You'll probably be alright as long as you did not browse through a link that wasn't through the shopping portal.
You should have plenty of time to try again if it doesn't work this time. Points will usually post to your RR shopping account in about a week. Once that happens it might take up to a week to post to your RR account.