Originally Posted by
muricy1
Was there on July 10, 2 pm, on a LCAR reservation. ES completely wiped except a Ram pickup and an Edge. Premier/VIP also empty. Did not look at EA.
Greeters not very talkative or interested in providing insight, older man Bruce and a young asian Lady. After a few minutes manager showed up and said they would pull up a Caddy. Was a black CTS 2.0T with navigation, sunroof and Sirius. Took it and very happy with it.
Got a windshield chip now, will exchange at SFO in 2 days...
That's funny, I was there last week and Bruce and the older Asian lady were also working. They were completely useless and I wasted 20 minutes trying to extend my reservation. I ended up just returning my car and starting a new reservation which is what I should've done in the first place. Bruce even said "Oooh, you're executive elite so you're super special." I have no idea if he was mocking me or if he was just new.