Hello everyone!

I am in a bit of a bind here, very new to Amadeus and only finished a basic training, so I'm having some problems here and there.

What happened is that I finished the whole flight itinerary selection and I filled out the PNR and finished the transaction and received a booking code, which I could now pass on to IATA for ticketing, but I just realized I have to change some things, so I would like to cancel the whole thing.

I have found the command XI for canceling the whole itinerary, but for some reason it's not doing anything and I can't seem to figure if I am doing anything wrong.

I can find my booked itinerary with the RT command and then I should just enter XI, right? Am I supposed to "select" the booked itinerary in some other specific way before using the XI command? Am I trying to do something that can not be done?

Any help would be highly appreciated!


Regards,
Liv