Yeh, I did too and I agree. Not for a RTW but I used them for regular ticketing and they were excellent. Just had to wait a bit because it was a paper ticket. I got the feeling that they can't print tickets and that all are paper tickets but I don't know. I think, though, that the AA website sends you halfway to Timbuktu, but there is a CTO on Talat Harb around the corner from the Egyptian Museum. I listed them before on FT so a short search will get them.