Hey, FT, this is my first post and first time joining although I've read a decent amount of advice from this forum before. Thanks ahead of time to anyone who offers advice to help me out in my situation.

At a high level, here is my situation... My wife was in a bad car accident about 5 months ago, and has required continuous treatment in the US (we lived in Bermuda prior to this) for her Traumatic Brain Injury. Because of this, I've been traveling back to the US significantly more frequently in the past 3-4 months.

In each of my last 3 trips, American Airlines has cost me a full vacation day and a full day of time with my wife, each time in a different city, and each time due to their own mismanagement of the situation or inability to hold up their end of the contract made when a ticket is purchased.

The most recent occurrence was today, and it will end up costing me well in excess of $500 due to changing rental car reservations, meal costs, and hotel accommodations. Today's snafu is compounded by the fact that they are requiring us to stay in the airport for an additional 7 hours, with no A/C in the building, and they are not offering water, snacks, food, or anything at this point. If people require water, they must purchase it with no reimbursement from AA.

I'm at the end of my rope here with this being the full 3/3 for every trip I've taken on American being messed up and then immediately and horribly mismanaged (this time, American detained a large group of people for a number of hours without allowing them any food or water, and not allowing them to leave the airport even though they opted to remain another night and just fly out in the morning).

I would like full compensation for all additional costs from this trip and my other two (since I didn't end up getting compensation like I should have), and in addition to that would like American to make amends by treating me and my wife to a trip somewhere since they've cost us valuable time together that we may never get back, as well as the vacation days they've stolen from me.

Anyways, any help you are able to give is greatly appreciated - I look forward to your responses!