Originally Posted by
Terence.Hill
...For some reasons the global services desk cannot help with this....
The Mileage Plus Service Center (MPSC) actually has to do the re-deposit. The agents you reach on a GS/1K/Premier/whatever line and talk to about a re-deposit must in turn contact the MPSC to have it done. Usually they tell you they're putting you on hold while they're contacting the MPSC.