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Thread: Changes to Hyatt’s Best Rate Guarantee Program
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Old Jul 24, 2017 | 9:52 am
  #26  
GUWonder
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The new Hyatt BRG credit is even designed to expire. Given Hyatt has invested technology to make the credits expire speaks volumes about when customers are subjected to the excuse of something pulled/not done due to "technology limitations" (or some other such excuse).

Welcome to the new Hyatt, the customer-unfriendly one that would have been unrecognizable before Hyatt did its IPO.
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