FlyerTalk Forums - View Single Post - SCMP: 'Faster Security screening soon at HKG'
Old Jul 23, 2017, 7:59 pm
  #70  
jagmeets
 
Join Date: Jun 2006
Location: NYC/SIN
Programs: CX DM, SQ KF
Posts: 2,186
Originally Posted by CX30616

(Their e-channel is also hard to use... I have to try many times for the machine to reading my passport and even once the staff cannot resolve my issue and asked me to use the normal counter...)
Perhaps ask them to re-enrol 'because the bar-code sticker they put on the back of the passport is damaged'?
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