I stayed here on 7/14/17. The hotel personnel, the food choices, prices and amenities offered were fantastic. These people really care about your comfort and satisfaction.
I have 2 negatives that might be more attributable to my age or comfort preference then anything else so for some might not be considered a negative. #1 was the mattress was very firm, and I mean very firm. I am a big person and the mattress did not budge, sink or do anything else which might indicate that someone is actually occupying the bed.
#2-the wakeup call-make sure your TV remote is on your nightstand. I had a 5:15 am wakeup. At the correct time my TV started flashing and some electronic sounds started coming from the TV. I was expecting the usual bedside telephone wakeup call so I was totally caught off guard for this. Worse, I left the TV remote on the desk across the room and I wear glasses. So I ran over to the desk, grabbed the remote and started pressing buttons. I couldn't see what I was doing because my glasses were still on the night stand. Eventually, I must have hit the right combination, or so I thought. The flashing and music stopped.
2 minutes later the phone rang with the type of wakeup call I was expecting. All was good, or so I thought.
As I was just getting into the shower my TV started going off again. This time I had my glasses on. Now, when I could actually see the screen I noticed there was a snooze and cancel button. I hit snooze before, but this time I hit cancel. The music and flashing stopped.
Like I said, these comments are based more on my age than anything else and I don't want to cast any type of negative on this hotel. We laughed about the wakeup call at checkout as I described what we went through and other personnel by the desk were laughing about it as well.
I would not hesitate staying here again now that I know what to expect.