FlyerTalk Forums - View Single Post - UA changed my wife's E+ seat assignment
View Single Post
Old Jul 22, 2017, 5:25 pm
  #12  
Hipplewm
 
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
Originally Posted by mattack4000
I paid for my wife's e plus selection a few hours before the flight. Well the lovely gate agent decided that they need her seat in order to sell more upgrades or give freebies so they moved her without asking her. She would have no problem moving if they had just asked, but of course that is too much work and it was better to stiff it to the customer! Nice united, stay classy
We need a LOT more info, plane, seat before and after etc

some seats are saved for handicapped and if your wife was seated there, they will in fact move her. Same for some seats have an extra oxygen mask for infant in arms etc. GA may have accidentally broken up a child and a parent

You may not know the reason explicitly and if the seat she was moved to cost less, you are due a refund.
Hipplewm is offline