Originally Posted by
FlyerMU
I'm having the same problems choosing a CX seat on an AY booking to HKG next year. CheckMyTrip gave me my CX e-ticket number but even with that on the CX website it wouldn't work (it didn't recognise the AY given booking reference). Then I've seen mention elsewhere that you can't reserve seats more than 180 days out (my trip is in February). Could it be the same thing?
In the first name field try the following combinations with no spaces (assuming you are a Mr)
Firstname
Firstnamesecondname
Mrfirstname
Mrfirstnamesecondname
CX is very particular with how you enter the first name.