Originally Posted by
N1120A
Wouldn't complain? Only paid for J? Payment exists beyond cash, you know.
Hardly. The fares you paid in the past were for those fares only. Loyalty programs are not in place to reward the customer, they're there to increase revenue for the carrier.
I'm at a loss for words as to how one can possibly delude themselves into thinking that the carrier upgrading a passenger at no cost to them (the passenger) is somehow the same as the passenger compensating the airline. That sort of mentality tells me that no answer you get here is going to be acceptable to you. Maybe you should request a callback from Doug Parker so you can explain to him who you are... clearly he doesn't know.