Originally Posted by
BOStonTravels
Not allowed entry as BA OWE flying J around 1600. I assume she was lying as staff could not produce the "rules" she referred to which are no more OWE allowed except Finnair OWE. Wouldn't mind being denied except for what seems like making up a rule and lying... No manager seems to be around so not sure who to address.
We had the same attempted refusal flying HEL-LHR in AY J on a BA coded ticket in early July at around 1600. All 3 of us BA OWE. The lounge agent directed us to the J lounge on the basis of the fact that we were on BA tickets operated by Finnair. I protested, saying we were emerald. After a couple of minutes, we were all let in to the Premium Lounge as I understand we were entitled to. Standing room only. Very poor lounge experience overall but the macaroons were excellent.