FlyerTalk Forums - View Single Post - Chase Sapphire Reserve (CSR) 2017-2019, archived
Old Jul 21, 2017, 12:00 pm
  #663  
RedElmo
 
Join Date: Aug 2010
Location: California
Programs: American, SWA, United, IHG,Hilton, Hyatt, Marriott
Posts: 1,844
Originally Posted by cheaptom
I'm wondering how certain vendors are coded in Chase's system and if you can discuss this with Chase?
There's a restaurant near us (should be 3x points). But this restaurant also has a store area where you can purchase their sauces and wines, etc.

My statements show it as a regular store, even when we go to the diner side, so I'm only getting 1x points. Anything I can do?
It's all up to the store and how they categorize themselves. Not much you can do. You might be able to complain and get a one time credit. But don't expect it to go on.
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