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Old Jul 21, 2017 | 10:19 am
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paul00
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10 Years on Site
 
Join Date: Jul 2013
Posts: 881
Review: DoubleTree by Hilton Hotel Lodz

Introduction When it opened a few years ago in 2013, the DoubleTree by Hilton Hotel Lodz was the first hotel of the DoubleTree by Hilton brand in Poland. A 10-storey building with a glass façade, the hotel overlooks Poniatowski Park to the south. Check In The check-in process was efficient, but service at the front desk was not particularly friendly (including at check-out). I was given the signature DoubleTree cookie.Chilled water (with mint and lemon) and a bowl of apples were available for guests in the lobby. King Deluxe Room As a Diamond member, I received a one-category upgrade from a standard room to a deluxe room on the top floor (10th floor). The main difference between the two room types is the floor level and extra amenities in the deluxe room (espresso machine and dressing gowns).The room was quite spacious.I was allocated a north-facing room with a view of the city. It was possible to open the window.If possible, I would recommend requesting a south-facing room as the view of the park is much better – see the section below for a photo of the view of the south from the health club.There was a welcome gift (macarons and meringue) and letter, as well as two bottles of mineral water.There was also a Nespresso machine in the room.Bathroom:Crabtree & Evelyn toiletries were provided: Breakfast At the entrance to the Four Colours restaurant on the ground floor, tea/coffee, pastries and yoghurt/muesli are available free of charge for all hotel guests to take away (including those who are not Diamond/Gold members and not staying on a rate inclusive of breakfast). This service is available daily from 5am onwards.As a Diamond member, at check-in I was given complimentary vouchers for the full breakfast buffet, which is available from 6:30 to 10 am (weekdays) and 7 to 10:30am (weekends) in the Four Colours restaurant.There was a wide range of drinks available (sparkling white wine, coffee machine, tea, fruit juices, water etc) and a self-service juicer for freshly squeezed apple and carrot juice.There was also an extensive range of bread, pastries, cake, fresh fruit, porridge, crepes, cold meats (sliced roast beef, pork loin/neck, turkey, chicken), cheese, spreads, cooked items (mushrooms, bacon, sausage, baked beans, scrambled egg etc).Eggs (fried, boiled or omelette) and Zurek soup were available made to order.Staff were efficient in collecting used plates/cutlery. Dining As a Diamond member, I received a voucher for 2 complimentary welcome drinks (house wine, beer, soft drink, tea/coffee or drink of the day) in the Four Colours restaurant or the Golden Bar on the ground floor. During my stay, I had dinner in the Four Colours restaurant. I ordered the homemade ice tea, which was very refreshing, and ‘Lazanki Szefa Jakuba’ (39 PLN, around USD), a layered pasta dish created by chef Jakub with traditional Polish ingredients (cabbage, mushrooms, red cabbage, pork belly and chanterelle sauce). It was delicious and beautifully presented.Service was excellent – the waitress was very friendly and the food arrived quickly. Health club The spa and health club are located on the top floor (10th floor).The gym is open 24/7. The gym and swimming pool overlook Poniatowski Park.The swimming pool and jacuzzi are open daily from 6am to 10pm. Unfortunately, the pool is very small and the jacuzzi was out of order during my stay. The changing room is also very small.The sauna and steam room are open dailyPoniatowski Park
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