Originally Posted by
Transpacificflyer
The IRROPS response was unacceptable and certainly puts last years' West jet adventures in perspective. So much for the AC IRROPS improvement initiative. Once again, no contingency plan applied, unless it was intentional to do it this way.
Come on. This is a Rouge destination, what can you expect?
Plus, customers probably got precisely what *they* expected, for what they paid...
Do you fly Rouge? Seriously?