Moderator: Chase Ultimate Rewards
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,457
I think I just made a rookie mistake.
Had a lingering credit on a FlexPerks card that redeems on Alaska as a cash ticket. I booked a random ticket today to drain the account, figuring as an MVP Gold I could just deposit it into My Wallet and use it as a credit toward new bookings in the future.
Apparently if you cancel within 24 hours you can't deposit to My Wallet? So now I have the full value of the ticket stuck on the ticket itself. The problem is that I would like to rebook as TWO seats on a different flight (me + companion) and use GGUs.
I can't figure out a way to do that. If I try to simply "change" the ticket with residual value, it won't let me add a second person, and seems to be suggesting if I book a cheaper flight, instead of sending back a travel credit, it will post a refund back to credit card...
Help? I tried calling in but the agent couldn't figure a way to send it to the wallet and didn't really have any other suggestions.