FlyerTalk Forums - View Single Post - huge discrepancy between online availability and availability seen by agents?!?
Old Jul 20, 2017 | 10:32 am
  #6  
Jasper2009
In Memoriam
15 Years on Site
 
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Well, since all the agents were unable to confirm the seats I was seeing as available online, I ended up waitlisting those segments, and interestingly enough, SQ sent out an e-mail about 6h later that all waitlisted segments (incl. 2x F US-HKG) had cleared.

So not sure whether it was a systems issue or just a bunch of incompetent agents, but either way, can't say I'm particularly impressed, although I'm happy everything is no confirmed.
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