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Thread: Is downgrading a card equal to closing from Citi's perspective?
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Old Jul 19, 2017 | 10:45 pm
  #35  
Red259
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Originally Posted by essentielle
I agree with not relying on conjecture. Which datapoint are you referring to? Does it should that a PC within the family counts as a closure for purposes of the 24-month "open or close" bonus rule (as opposed to a closure of the credit line/account with Citi)?
I'm surprised people are even debating about this. It was made crystal clear to me by Citi that a product change counts as an account closure and resets the bonus clock. There was no hesitation. They made that very very clear to me. It doesn't matter if its a downgrade to same product family or whatever. Went through this with my AA exec card when I downgraded it to a AA plat card.
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