FlyerTalk Forums - View Single Post - "Protected connection" when booked on an OTA
Old Jul 19, 2017 | 7:00 pm
  #11  
seawolf
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Originally Posted by paperwastage
technically yes, but airline and OTA can just point fingers at each other

until you miss your flight

(eg buying codeshare, operating airline and marketing airline can point fingers at each other when things go wrong)
Not accurate. The A in OTA stands for agent and that's what they are; they are an agent for the airline for that ticket. As mentioned previously, the carrier owns the problem on day of departure.
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