Originally Posted by
Kagehitokiri
hopefully some misunderstanding, while inexcusable perhaps someone at FS has wrong impression. seems to me that Aventine's primary motivation is NOT compensation/etc, and while spider webs etc can happen (fast) it sounds like they did not react well nor explain.
was upgrade more than one category? lounge access included in suite, right?
what check out time? think only FHR 'guarantees' 4pm, others not published.
The spiderweb happened in 2015 at FS HK. Christoph Schmidinger did not give a hoot beyond changing the room. My former agent told me not to pursue it with corporate so I left it and haven't been back since.
The June 28th FS Seoul upgrade was generous. More than 2 categories. I mean we hadn't visited there since opening 2015 so I think they should...try to impress? I would have thought he would have liked to take my business away from PH.
He almost succeeded.
The previous time FS Seoul let me check out whenever I wanted. I think it was around 6:30pm this time around. Definitely beyond FHR's time but not uncommon for valued guests.