FlyerTalk Forums - View Single Post - Delay to AF165 rebooked but booking incorrect
Old Jul 17, 2017, 3:53 am
  #4  
irishguy28
FlyerTalk Evangelist
 
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,731
Originally Posted by Often1
One way or another, one of the e-tickets has not made it from AF to TK and until that happens, TK won't board the passenger associated with the 3-ticket.

First, call AF (DL if in the US) and ask them to resend the e-ticket. Or, better yet, do a three-way call with AF (DL) and TK. Until TK has an e-ticket number, it has nothing and you have nothing.

Next best is to go to the airport early and have AF print a paper ticket (PIM) which you can physically take to TK. With a little luck, a manager at the AF counter will know his counter-part at TK and be able to walk this over for you. But, you can do it yourself.
it's very unlike you to mix up your airlines! TK is Turkish Airlines, TG is Thai Airways.

Originally Posted by Often1
A relatively low-tech simple solution is to head to the airport early and
I hope you are OK!!

And I hope the OP got this sorted. Though AF165 was only delayed by 68 minutes and is currently expected to arrive at CDG with only a 31 minute delay, it may have been better to stick with the original ticket and sort something out at CDG (if they had not already been rebooked while in the air)
irishguy28 is online now