Originally Posted by
gonebabygone
FWIW, the AE agent that helped me with my last booking (1.5 hrs on the phone together!) said she hasn't noticed a spike in bookings.
Granted, she might have been told to say this to reassure panicky AE customers...but that was not my impression at all, she said it almost as a throw away comment.
How would an agent know by personal experience if there is a "spike". They are always all busy making or changing bookings all the time (based on the standard but "greater than normal" call volume).