Originally Posted by
swco
But if the local hotel won't comply with corporate policy, then what do you do.. when you have made travel plan based on this "guaranteed" benefit?
Ask to speak to the FDM or even the GM.
Per my earlier comment, one of the flaws of the Hyatt program is that corporate won't enforce the T&Cs against properties, so if this really bothers you, you may be happier in another program.