Originally Posted by
MCO Flyer
It's hard to do service on a 404 mile flight from MCO-ATL on a 193 seat A321. On most of my recent MCO-ATL flights they have not gotten to everyone. I think the biggest problem is DL brings the full cart out. I flew on WN one time from HOU-DAL a few years ago and a drink service was provided but WN doesn't brink the cart out, instead comes by and takes your order. They actually took our drink order before we took off. Now I know why WN says it's all First Class on their flights.
I watched AS drag the cart out and do a FULL service on a 737-900 SEA-GEG which is ONLY 224 miles!!!
They limited it to water or orange juice and biscoffs. Thats the way to do it!
If AS can do this on a 737 with a 224 mile flight DL can do it too, of course that means that DL will actually have to try and have some sort of customer service, so that will NEVER happen....
Side note in a Hudson news I was walking through and a DL FA was in there in full uniform, I politely said "excuse me" since she was blocking the aisle and she stood and stared at me for what was like 10 seconds staring at me, rolled her eyes, and hesitantly moved. IN UNIFORM they dont care because they KNOW DL does not give a S**T about customer service, and they know if someone complains it goes to a "file 13" with a form letter sent back to the customer. NOBODY at DL does anything with customer complaints unless the news catches on.