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Thread: Hotel Booked on Delta.com miles never credited
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Old Jul 14, 2017 | 5:19 pm
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Originally Posted by IHGforFree
I had the exact same issue as the OP and I received the same canned response about needing to reach out to the hotel. Delta customer service employees need to be educated about delta.com/hotels since they clearly don't understand what it is.
Part of issue is understanding you're not missing miles from the hotel. You're missing miles from Delta shopping/vacations/whomever does the actual booking, not from the hotel. The hotel may give miles itself. However those have nothing to do with the miles for booking through Delta.
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