FlyerTalk Forums - View Single Post - Hotel Booked on Delta.com miles never credited
Thread: Hotel Booked on Delta.com miles never credited
View Single Post
Old Jul 14, 2017 | 3:44 pm
  #6  
IHGforFree
 
Join Date: Feb 2016
Posts: 27
Originally Posted by SkyMilesTeam
We are sorry to hear that miles for your hotel stay haven’t posted to your account. ALL hotel stays booked through delta.com/hotels are eligible for mileage accrual. To submit a claim for missing miles, please contact us by going to: http://www.delta.com/contactus/commentComplaint then, select: Request Refund or Miles > Mileage Credit > Partners
I had the exact same issue as the OP and I received the same canned response about needing to reach out to the hotel. Delta customer service employees need to be educated about delta.com/hotels since they clearly don't understand what it is.
IHGforFree is offline  
Reply