Originally Posted by
vincentharris
As the title said who decides?
Never seems consistent and flights that are shorter then others have beverage service. I.e. SEA-GEG-SEA is a no beverage flight with 37 minute flight time but ATL-BQK-ATL is only a 26 or so minute flight with a full beverage service.
It's not the lack of a cheap drink that annoys me but consistency across the fleet. Just say flights under x miles or whatever and stick with it. (Don't use flight time because that can be fiddled with) Also don't go serving FC and C+ then claim no time is available.
Also as a data point flew Alaska and on a 737 (twice the size and then some of the DL CRJs) and they do a full beverage service with dragging the cart out too for SEA-GEG-SEA
On flights below the minimum length for service, I have had the best luck on the CRJ having at least a water service. Part of the issue is that most planes are served out of the forward galley so when you have one FA trying to give something to the "First Class" cabin it can get a bit crowded. So it can be done faster, I have seen some CRJ FA's just walk the cabin with the large bottle of water in one hand and cups in the other. If that goes fast, some will also break out the bag of pretzel packages and serve those too (that way they don't have to deal with peanut allergies and pretzels tend to be a little more popular than Biscoff cookies)