Originally Posted by
maastrichtmouse
The article says only the additional flights were refunded, backed up by their refund being €4000 and the additional outlay being €4000.
BA promised them a refund of all flights according to the article, my earlier post was based on the assumption that they haven't backtracked on that.
"He [the BA supervisor] also told us we would have our original tickets refunded, the additional tickets refunded, and compensation for our troubles.