Originally Posted by
LTN Phobia
I suspect you won't get either of them, and I suspect you may well end up wasting a lot of your time and theirs.
Why not try to put effort into something more productive, e.g. booking a carrier that guarantees providing it, or buying your own, approved seat etc.?
Well it's a query for an already booked long haul flight so that's not an option. And as for wasting their time, I think that is not necessarily a fair description of a customer making a reasonable and timely request. If BA see it that way then that would be a tad telling really. You don't work for BA by any chance do you? (just curious as you seem to be taking this thread a tad personally).
In the end I may not get what I want, but I believe in asking the questions where necessary. Otherwise how will the service ever evolve the way customers want it. As I said, I honestly don't think I am asking for the moon on a stick. To be able to reserve this kit months in advance seems entirely sensible to me.
Originally Posted by
pauldb
FWIW we tried it for our eldest when she was 15 months and it didn't really work out. She was bigger than average and overall a bit too big for it, and only slept restlessly up at angle so she ended up sharing my seat more effectively.
Thanks for the tip. My son is not tall (product of not overly tall parents) and is generally a very good sleeper. He's just done 6 short haul flights in very quick succession and was a model citizen on all of them so hopefully he's ready to graduate haha.